Phone: 201-836-7209, or 201-833-8805
 Business hours 9:00AM - 5:00PM EST only.
Email gets quickest response: sales@4readers.com

Over 1,000,000 Reading Glasses Sold since 1999

FAQ

What are your shipping charges?

On the homepage, you will find a  "shipping charges" button.  This can also be found on our "shop all" page. Click that button for Domestic and Foreign shipping charges.

 Some customs charges may be added to international orders by the country you are ordering from.

Email us at sales@4readers.com with any questions.

 

How secure is ordering on line?

We use the latest TLS1.2  encryption technology. We maintain a Digital Certificate to assure you that our site is secure. Over the years, we have never had anyone who has experienced a problem with an unauthorized purchase. In addition, credit card companies no longer hold you responsible for unauthorized purchases, so you can order with confidence.

Who has access to my information?

Privacy Statement

To better protect your privacy we provide this notice explaining our online information practices and about the way your information is collected and used.
The Information We Collect: This notice applies to all information collected or submitted on the 4readers.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name, Address, Email address, Phone number, Other Information as required. On some pages, you can submit information about other people. For example, if you order a product online and want it sent directly to another recipient, you will need to submit the recipient's address. In this circumstance, the same types of personal information are collected.
The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our special offers, and updates on our new products. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
In simplest terms, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above, in any way, for any reason, ever ! No one has access to the information we receive from you. We will never give or sell your name or any other information to anyone for any reason.

What is the approximate width of your glasses from hinge to hinge ?

Click here to see the approximate measurements of our glasses from hinge to hinge

Return/Exchange Policy

If there is a problem, let us know via email as soon as you can (within 30 days).
We will replace any defective items, we ask you to send a digital picture of defect to
sales@4readers.com. If you order several items, please inspect all of them upon receipt.  Placing your order means that you agree to our policies. 

If you want to exchange a pair of reading glasses for other glasses, you can return them in their original condition for exchange. Return them to: 4readers.com, PO Box 3463, Teaneck, NJ 07666.

You can exchange any merchandise that is returned in original condition for other merchandise.
You can return merchandise in original condition, within 30 days for a full credit of the items (sorry, we cannot refund shipping).   Bottom line is that we will resolve any issue to your satisfaction.  Our return policy does not apply to discontinued items.

 

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